
A total of 1,299,000 long-distance journeys in October
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"Our investments in the development of digital channels have been well received by our customers: The VR Matkalla app has been rated 4.5/5 in app stores and almost 90% of our tickets are already sold through self-service channels. We have also started providing restaurant services to passengers at their seats through the app. The new feature is already in use on some routes and has been well received,” says Topi Simola, Senior Vice President of Passenger Services.
Domestic railway transport volumes increased in October
In October, the volume of domestic VR Transpoint railway transport increased by 9% and international transport decreased by 73% year-on-year. The total railway transport volumes decreased in October by 21% year-on-year to 2.4 (3.1) million tonnes. In January–October this year, 24.8 (30.8) million tonnes of goods were transported by rail, which is about 20% less than in the previous year. Eastern freight traffic will be phased out by the end of the year.
The punctuality of long-distance traffic remained at a satisfactory level in October
The punctuality of long-distance traffic in October was 87%. Primary delay entries were divided between track-related causes (41%), other causes (32%) and VR-related causes (27%).
The punctuality of VR's commuter traffic in October was 94.9%. The reasons for delays were divided among other causes (51%), track-related causes (37%) and VR-related causes (12%).
In October, HSL commuter trains were on average 45 seconds behind schedule. The reasons for delays were divided among other causes (57%), track-related causes (35%) and VR-related causes (8%).
Winter preparations are made in cooperation and with careful planning
Heavy snowfall and frost can pose challenges to the operation of both the rolling stock and railway systems. To ensure punctuality, the rolling stock undergoes annual winter maintenance, and we also reserve sufficient time for defrosting snow and ice accumulated on trains. In particularly difficult circumstances, some train services can be reduced in order to allow other trains to run on schedule and to let those clearing the track of snow work in peace.
“We do a lot of proactive work in close cooperation with the Finnish Transport Infrastructure Agency, which is responsible for the railway network, and the traffic control company Fintraffic. We have a clear division of labour between the different parties and the best results are achieved by working together. We also keep train traffic as punctual as possible during the most challenging winter conditions,” says Toni Rinne, Acting Senior Vice President of Train Operations.